- A dozen people were injured when a flight from Spain to Argentina hit turbulence, CNN reported.
- Aerolíneas Argentinas said in a statement that most injured people were not wearing seatbelts.
- Some passengers said they hit their heads on the ceiling and were not told to fasten their seatbelts.
A “nightmare” flight across the Atlantic Ocean left 12 people injured, including some who were thrown to the floor or smashed into the ceiling, CNN reported.
The Aerolíneas Argentinas flight hit turbulence mid-flight from Madrid, Spain to Buenos Aires, Argentina on October 18, taking some passengers by surprise, per CNN.
“Well there was some turbulence during which we were not told to put the security belt and everyone just went flying,” one passenger tweeted, according to a translation by CNN. “Even the stewardesses were on the ground.”
The passenger, who goes by @adrianceitor_ on Twitter, did not immediately respond to Insider’s request for comment, but tweeted that the “last 7 hours of the flight” were a “fucking nightmare.”
The airline issued a statement insisting that passengers had been told to fasten their seatbelts, noting that nine people were treated with “various minor injuries” by health professionals on the scene while three others were placed under “careful observation” for more extensive injuries, according to CNN.
“According to what was reported by the crew, the seat belt indicator signs were on and the corresponding announcement had been made. The passengers who were the most compromised and who were the ones who had to be transferred, were not wearing their seat belts at the time of the turbulence,” the airline said in a statement on Twitter.
Photos of the aftermath circulated on Twitter, showing the aisles and cabin areas strewn with food and other items tossed about the cabin. Some photos showed damage to the ceiling area above passenger seats, consistent with reports that some passengers smashed their heads on the ceiling.
Aerolíneas Argentinas said in the statement that the turbulence “did not cause significant damage” to the aircraft, which carried some 271 passengers and 13 crew on the flight.
A spokesperson for the airline did not immediately respond to Insider’s request for comment on Saturday.